Overview
The recession has really shaken up the factoring and invoice discounting industry. The reasons for the unprecedented successes of some companies and the outright failure of others are complex and various, but there does appear to be a common theme emerging – their attitude to risk!
As economic trading conditions have worsened and maintaining a steady cash flow has become even more critical but difficult to achieve, businesses have started giving more serious thought to their funding options. Many SMEs are struggling to deal with late payments and bad debt, and in some cases the knock-on effects of their own customers and suppliers going to the wall. With banks no longer a viable source of finance for many businesses, there has been a marked rise in the number of companies turning to factoring and invoice discounting providers for help.
The significant rise in the number of new business enquiries has provided our industry with a very real opportunity. However this has been undermined by the quality of some of these enquiries. Finance providers who have ignored the threat posed by many of these potential new clients, have done so at their peril.
Opportunities and challenges
The majority of new business enquiries this year have been from cash hungry businesses looking for a bail-out rather than capital to grow. While many of these companies are good, solid businesses with credible management teams who will survive and thrive with the right funding solutions in place, others have much shakier foundations.
Sectors which have been particularly hard-hit by the recession have provided new opportunities for the invoice finance industry. We have also seen a rise in the number of enquiries from large businesses which have historically relied on the banks for finance.
The key for factoring and invoice discounting providers has been to successfully identify which companies to back.
ultimate finance’s recently published annual results showed a 196 per cent rise in pre-tax profit which drove its share price up by 112 per cent. This achievement was due in no small part to our prudent approach to lending. We have put stringent risk assessment systems in place and stayed very close to our clients, monitoring their businesses so that we can pre-empt, or react quickly, when problems occur. While we, like others in our industry, have experienced a significant increase in new enquiries, we have been very selective about which clients we’ve taken on. We have avoided unnecessary risks, chasing market share for its own sake, and straying into unfamiliar territory. This approach, together with our close working relationship with clients and our enforcement of strict underwriting and risk management procedures, has proved to be the right one in these challenging times.
Many providers have also taken this opportunity to review their business models. We have invested in new systems to streamline our operations and improve the service we offer – for example, by enabling clients to access their account information online, in real time, any time. We have also tightened our account handling procedures, and spend even more time monitoring our customers’ business activities and chasing and collecting debts – vital in today’s market where late payment is rife.
Market instability and difficulties experienced by some industry players, has enabled the more successful factoring and invoice discounting companies to recruit talented people, particularly in sales, operations and marketing.
The Future
I see further opportunities for growth in the invoice finance market. Brokers and intermediaries, such as accountants and corporate finance advisers, are increasingly looking for new ways to add value to their business clients, and there is more work to be done in terms of introducing these important introducers to the benefits of invoice financing. Many providers will also be looking to bring new white-labelled products to the market, and introducing complementary forms of lending, such as asset finance and trade finance.
The industry needs to learn the lessons of the last 12 months and remain vigilant. Despite talk of green shoots, next year is likely to be difficult for many businesses and providers will need to be cautious in their approach to new business. Consolidation, service excellence and maintaining client loyalty will be key.
If interest base rates remain very low, providers may be forced to review the deals they are currently offering.
Conclusion
At ultimate finance, we are cautiously optimistic that we can capitalise on the challenges and opportunities ahead by focussing on the fundamentals of good business and sound lending, and by adhering to our long-term strategy for growth. We look forward to the New Year with a truly national sales force that is not only bigger, but also substantially better. We benefit from a seasoned risk management and support team, plus a robust portfolio of sound clients. We believe we are well positioned to emerge from this recession as an even stronger player, with an improved market share.